Shipping policy

Shipping Policy

Destinations

We offer worldwide shipping to countries and regions available in our checkout. Choose your delivery country before placing an order. If your destination is not listed, contact us before ordering; Shopify and carrier restrictions may limit availability.

Standard shipping rates

  • United States, Canada, the United Kingdom, Europe, Japan, Singapore, Australia, New Zealand, Mexico, the United Arab Emirates and Saudi Arabia: free standard shipping on all orders.
  • Other supported destinations: $15 USD standard shipping, or free standard shipping for orders of $90 USD or more.

Free-shipping thresholds are calculated after discounts and before taxes. The applicable shipping charge is shown at checkout before payment.

Processing and delivery

Orders ship from Guilin, Guangxi, China. We dispatch orders the same business day or the next business day after payment. We use SF International for door-to-door delivery to all countries and regions supported at checkout.

After dispatch, estimated delivery takes 7–12 business days. This transit estimate does not include preparation time. Customs clearance, public holidays, remote locations and carrier disruptions may cause delays; delivery estimates are not guaranteed. If your order is a gift needed by a particular date, contact us before ordering.

Tracking and address changes

When tracking is available, it will be included in the shipping confirmation. Please provide a complete, accurate delivery address. Contact us promptly to request a correction; changes cannot be guaranteed after fulfillment has started.

Duties and import taxes

Destination-country customs duties, import taxes and brokerage charges are the customer's responsibility unless checkout explicitly states that they have already been collected.

Delivery help and returns

If your parcel is delayed, lost or damaged, email evvxlyn52971@outlook.com with your order number so we can assist. All products are eligible for a return request within 14 days after delivery under our Return and Refund Policy.